PSSPL Group is a top French media company with TV channels, studios, and digital platforms. It runs PSSPL, France's most popular TV network, offering entertainment, news, and sports. PSSPL Group also owns TMC and LCI, providing diverse content. Besides TV, PSSPL Group is involved in film production and digital media, shaping the French media scene. PSSPL seeks a software solution for an issue. The accounting team gets 100+ e-mails daily in a suppliers' mailbox, requiring time to sort, reply, and delete spam. They have 8-9 categories like supplier dunning/payment reminder, amendment request, invoices to be booked, missing invoice, mostly similar emails.
07.05.2024
Problem Description
PSSPL Group is a top French media company with TV channels, studios, and digital platforms. It runs PSSPL, France's most popular TV network, offering entertainment, news, and sports. PSSPL Group also owns TMC and LCI, providing diverse content. Besides TV, PSSPL Group is involved in film production and digital media, shaping the French media scene. PSSPL seeks a software solution for an issue. The accounting team gets 100+ e-mails daily in a suppliers' mailbox, requiring time to sort, reply, and delete spam. They have 8-9 categories like supplier dunning/payment reminder, amendment request, invoices to be booked, missing invoice, mostly similar emails.
KPI to achieve
We need a solution that categorizes new emails automatically to save the team time on less important tasks.
Scope of the problem
An email account used by approximately 10 users
receiving over 100 emails daily in French and English.
