TF1 Group is a leading French media conglomerate encompassing television channels, production studios, and digital platforms. It operates France's most-watched television network, TF1, known for entertainment, news, and sports programming. Additionally, TF1 Group owns other channels such as TMC and LCI, offering diverse content to audiences. With a strong presence in television broadcasting, TF1 Group also ventures into film production and digital media, shaping the French media landscape. TF1 is looking for a software solution to solve a problem. Every day, the accounting team receives over 100 e-mails in a mailbox reserved for suppliers (internal and external), which takes a lot of time. They have to sort and reply to all new e-mails in the inbox every day and delete spam. They have 8-9 sorting categories such as : supplier dunning/payment reminder, amendment request, invoices to be booked, missing invoice… (it’s almost always the same type of emails).
03.05.2024
Problem Description
TF1 Group is a leading French media conglomerate encompassing television channels, production studios, and digital platforms. It operates France's most-watched television network, TF1, known for entertainment, news, and sports programming. Additionally, TF1 Group owns other channels such as TMC and LCI, offering diverse content to audiences. With a strong presence in television broadcasting, TF1 Group also ventures into film production and digital media, shaping the French media landscape. TF1 is looking for a software solution to solve a problem. Every day, the accounting team receives over 100 e-mails in a mailbox reserved for suppliers (internal and external), which takes a lot of time. They have to sort and reply to all new e-mails in the inbox every day and delete spam. They have 8-9 sorting categories such as : supplier dunning/payment reminder, amendment request, invoices to be booked, missing invoice… (it’s almost always the same type of emails).
KPI to achieve
We want a solution that automatically sorts new emails by category to reduce time spent of the team on low value tasks.
Scope of the problem
An outlook mailbox that is checked by around 10 users regularly
with more than 100 emails a day received in French and English
